ACCEPTABLE USE POLICY
Last updated August 4, 2026
This Acceptable Use Policy (the "Policy") outlines the rules governing the use of messaging and communication services ("Services") provided by Sonoran Glass & Construction ("Sonoran Glass & Construction," "we," "our," or "us"). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.
Consent Requirements
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes a clear, affirmative opt-in (e.g., checking a box or submitting a web form), disclosure of the type and frequency of messages, and a link to this Policy and our Privacy Policy. We retain a record of consent, such as a timestamp or signed agreement.
Sample Opt-In Language: "By checking this box, you consent to receive text messages from Sonoran Glass & Construction regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use."
Revocation of Consent (Opt-Out)
Users can revoke consent at any time by replying with standard opt-out keywords (e.g., "STOP," "UNSUBSCRIBE"). One final message may confirm opt-out. No further messages will be sent without new consent.
Identification
All outbound messages will clearly identify Sonoran Glass & Construction as the sender, unless they are part of an ongoing conversation initiated by the recipient.
Message Content Restrictions
Our Services may not be used to send or facilitate content that includes:
- Unsolicited or spam messages, advertising without explicit consent, or purchased/shared third-party lists
- Illegal or restricted content, including child exploitation material, hate speech or incitement to violence, high-risk financial services, debt relief or credit repair services, controlled substances, unlicensed prescription drugs, gambling, or deceptive income claims
- SHAFT content: sexually explicit material, hate-based content, alcohol promotions, firearms and ammunition sales, or tobacco/vaping products
- Fraudulent or malicious content, including phishing, impersonation, malware, spyware, or viruses
Evasion and Abuse
Users may not use public URL shorteners, intentionally misspell keywords to evade detection filters, send similar messages from multiple numbers ("snowshoeing"), or alter headers or spoof sender identity.
Frequency and Reconfirmation
For recurring messages, we inform users of the frequency, include regular reminders about opt-out options, and reconfirm consent periodically as required by law.
Enforcement
Violations of this Policy may result in a warning or temporary suspension, termination of access to messaging services, or reporting to telecommunications carriers and regulatory bodies. We reserve the right to amend this Policy at any time; continued use of the Services indicates acceptance of the most current version.
Privacy and Data Usage
We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.
SMS Terms & Conditions
These SMS Terms & Conditions govern the SMS/text messaging services ("Messaging Services") provided by Sonoran Glass & Construction ("Sonoran Glass & Construction," "we," "our," or "us"). By opting into our Messaging Services, you agree to these Terms.
Brand Name
Sonoran Glass & Construction
Types of Messages You May Receive
By opting in, you may receive:
- Appointment reminders
- Account notifications
- Product or service updates
- Customer support communications
- Promotional and marketing messages (only if consented to)
Message Frequency
Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.
Message and Data Rates
Standard message and data rates may apply. Please contact your carrier for details.
Opt-Out Instructions
Text "STOP" to cancel at any time. You'll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Customer Support
Text HELP for assistance. Email and phone number are listed in the footer of this site.
Privacy & Data Use
Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.
Changes to Terms
These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.
